ApisnixPhone
Your business phone, in the browser.
A username, a password, and you’re calling. ApisnixPhone replaces the telephony software you would otherwise install and configure on every workstation.
ApisnixPhone API · Inside your CRM or website
Your CRM, our telephony: your teams make calls without leaving their workspace.
Keep the tools you know, add our phone. Your agents make and receive calls in a panel embedded in your CRM or website.
Installed and validated in your environment, with your developer.
Calls in the same place
Make and receive calls from the embedded panel, alongside your customer records.
From contact to call
Prepare a number from a contact record, then confirm the call inside the phone.
Individual agent access
Each agent signs in to the phone with their own access, within their team’s authorised scope.
Events your CRM can use
Once connected by your developer, phone states and observed call events can open a contact record or populate a CRM activity.
Fewer app switches
Reduce switching between applications and retyping phone numbers in your team’s workflow.
A defined integration scope
Authorised domains and teams, with technical documentation and a code example for your developer.
An integration planned for your environment
We validate installation in your CRM or HTTPS website. Compatibility with every CRM is not automatic.
What the current version covers
- The panel transmits phone states and events from calls observed while it is in use. It does not automatically export the full history, contacts or recordings.
- Automatic calling, SSO and ringing while the screen is locked are not available functions of this integration.
- Integration with VICIdial automatic campaigns remains a separate development, to be assessed and validated independently.
Features
The essentials of a desk phone, made simpler.
Nothing to install
A login link is all you need. Works on both computer and mobile.
30-day call log
Outbound, inbound and missed calls, searchable by name, number or country.
Contacts, notes and tags
Save the people you talk to and recall the context of each conversation.
Scheduled callbacks
Schedule a callback after a call; you’re prompted when the time comes.
Your recordings
Listen to and download your own calls from the Audio tab.
Calling comfort
Mute, hold, dial pad, eight ringtones, boosted volume, light or dark theme.
Designed for everyday calls.
- Interface in French, English and Spanish
- Clear messages when a line is rejected or already open elsewhere
- Country and flag detected from the number
- Source code of the Windows and Android apps published
ApisnixPhone is provided with your APISNIX line. The Windows and Android apps are currently being tested.
Free trial
Get access today.
24-hour free trial on 1 or 2 seats, so you can judge the quality of the lines before you decide.
- Four details, no documents
- After the trial, full access ready within 2 hours of payment
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