CRM & telephony for call centers
Your call center ready in 2 hours.
CRM, unlimited calls and supervision, all in your browser. Nothing to install, from €29 per seat per month, tax included.
- No commitment
- No setup fee
- No business registration required
- +300
- clients supported
- +10
- years of experience
- +100
- projects delivered
- 2 h
- to get your seats up and running
- 24-hour free trial
- 100% web-based
- No commitment
- No setup fee
- Local caller ID
- Automatic recordings
- Scheduled callbacks
- Live supervision
- Français · English · Español
- Up and running in 2 hours
- No software to install
- WhatsApp support
International packs
North America, the UK and the Spanish-speaking world: unlimited.
For your campaigns in English and Spanish: unlimited calls, manual or predictive, at a fixed price per agent. These packs are billed in US dollars.
English-speaking markets
- Recommended
New York to Toronto
United States + Canada
- Manual
- $39
- Predictive
- $84
per agent / month · incl. tax
$0 setup fee · no commitment
In every pack
- Unlimited calls to the pack’s landlines and mobiles
- CRM, customer records and dispositions
- Automatic call recording
- Scheduled callbacks
- Answering machine detection in predictive mode
- ApisnixPhone included
London to Edinburgh
United Kingdom
- Manual
- $64
- Predictive
- $139
per agent / month · incl. tax
$0 setup fee · no commitment
In every pack
- Unlimited calls to the pack’s landlines and mobiles
- CRM, customer records and dispositions
- Automatic call recording
- Scheduled callbacks
- Answering machine detection in predictive mode
- ApisnixPhone included
Spanish-speaking markets
Madrid to Miami
Spain + United States
- Manual
- $44
- Predictive
- $89
per agent / month · incl. tax
$0 setup fee · no commitment
In every pack
- Unlimited calls to the pack’s landlines and mobiles
- CRM, customer records and dispositions
- Automatic call recording
- Scheduled callbacks
- Answering machine detection in predictive mode
- ApisnixPhone included
Spanish-Speaking Trio
Spain + Colombia + Mexico
- Manual
- $44
- Predictive
- $89
per agent / month · incl. tax
$0 setup fee · no commitment
In every pack
- Unlimited calls to the pack’s landlines and mobiles
- CRM, customer records and dispositions
- Automatic call recording
- Scheduled callbacks
- Answering machine detection in predictive mode
- ApisnixPhone included
Product tour
Four screens, one browser.
The phone, no software needed.
Call log, contacts, callbacks and dial pad in the browser, on both computer and mobile.
- 30-day call log
- Scheduled callbacks
- Three languages
Plans
One fixed price per seat, everything you need to call.
The CRM, recordings and caller ID are included in every plan. No hidden add-ons needed to make calls.
Manual calls
From€29incl. tax
per seat / month
Unlimited to France and Canada, landlines and mobiles. Luxembourg, Belgium, Switzerland and the French overseas departments depending on the pack.
See pricing- Recommended
Predictive dialing
€65incl. tax
per agent / month
Unlimited automatic dialing to France or Canada, with answering machines filtered out.
Learn more Per minute
From€0.023incl. tax
per minute to a Belgian landline
Belgium, Switzerland, Spain, Germany, the United Kingdom, Australia and the French overseas departments billed by usage, with a minimum top-up of €25.
See pricing
Our commitments
No setup fee. No commitment.
€0setup fee
No activation cost: you only pay your subscription.
0minimum commitment
Monthly subscription with no minimum term.
24 hfree trial
1 or 2 seats to judge line quality before you pay.
Demo
Manual or predictive: see the difference.
Switch modes and watch how the numbers are dialed.
The platform dials 5 numbers in parallel and passes on only the answered call.
Lines
- +33 6 •• •• •• 48Dialing…
- +33 6 •• •• •• 85Dialing…
- +33 6 •• •• •• 22Dialing…
- +33 6 •• •• •• 59Dialing…
- +33 6 •• •• •• 96Dialing…
Agent
- Numbers dialed
- 5
- Conversations
- 0
This animation illustrates the principle; it is not a performance measurement.
ApisnixPhone API · Inside your CRM or website
Your CRM, our telephony: your teams make calls without leaving their workspace.
Keep the tools you know, add our phone. Your agents make and receive calls in a panel embedded in your CRM or website.
Installed and validated in your environment, with your developer.
Calls in the same place
Make and receive calls from the embedded panel, alongside your customer records.
From contact to call
Prepare a number from a contact record, then confirm the call inside the phone.
Individual agent access
Each agent signs in to the phone with their own access, within their team’s authorised scope.
Events your CRM can use
Once connected by your developer, phone states and observed call events can open a contact record or populate a CRM activity.
Fewer app switches
Reduce switching between applications and retyping phone numbers in your team’s workflow.
A defined integration scope
Authorised domains and teams, with technical documentation and a code example for your developer.
An integration planned for your environment
We validate installation in your CRM or HTTPS website. Compatibility with every CRM is not automatic.
What the current version covers
- The panel transmits phone states and events from calls observed while it is in use. It does not automatically export the full history, contacts or recordings.
- Automatic calling, SSO and ringing while the screen is locked are not available functions of this integration.
- Integration with VICIdial automatic campaigns remains a separate development, to be assessed and validated independently.
Calculator
How much for your team?
Choose a plan and a number of seats to see the total, tax included.
What this plan includesUnited States and Canada: unlimited calls to landlines and mobiles.
Features
Everything the platform can do.
Here is what the platform can do. Inbound numbers (DID) and, depending on your number of seats, the supervisor login are options: see pricing.
- Manual calls with record preview
- Semi-predictive dialing
- Predictive dialing, speed 5 on the unlimited plan
- Outbound calls; inbound calls with a DID number
- Hold, transfer and conference
- Answering machine detection
- Scheduled callbacks
- Local caller ID, replaced if flagged as spam
- Inbound numbers (DID) as an option
- Customer record organized into sections
- Color-coded dispositions in one double-click
- Call notes and comments
- Agent call log
- On-screen call scripts
- File import and column mapping
- Lists and campaigns
- Recycling of unanswered contacts
- Search across contacts and recordings
- Live seats with status and activity
- Real-time listen-in
- Whisper to the agent
- Barge in on the call
- Recording playback and download
- Statistics per agent and per team
- CSV export
- Per-team permissions
- Filters by team and by period
- Users and roles
- Campaigns and lists
- Real-time report
- Pause codes
- Inbound call handling (DID number as an option)
- Reports sent by email
- Menus tailored to each company
- Separate workspace for each client
- Phone in the browser
- Computer and mobile
- 30-day call log
- Contacts, favorites, notes and tags
- Scheduled callbacks
- Playback of your own recordings
- Eight ringtones and boosted volume
- Light or dark theme
- Up and running in 2 hours
- 24-hour free trial
- No commitment and no setup fee
- Hosting, servers and backups included
- Encrypted lines
- Interface and manuals in three languages
- WhatsApp support from 9:00 to 19:00
- Change plans at any time
Getting started
From first message to first call.
You message us
Name, call center name (or “Freelancer”), email and phone. No documents required.
You try it out
We set up 1 or 2 seats for 24 hours so you can judge the quality of the lines.
Your agents start calling
After payment, your access is ready within 2 hours.
Beyond telephony
We also build your tools.
The same team designs AI agents and custom software, and runs its own products in production.
Our live products
What we sell, we run ourselves.
In productionOnline invoicing softwareAPISNIX Factures
Invoices, quotes and a catalog for sellers and stores, usable on a phone, with PDF and sharing.
Visit the site
Private pilotAutomation portalAPISNIX Platform · Maud
Unpaid invoice reminders, shared calendar, team documents and the Maud assistant, with human approval and a capped AI budget.
Visit the site
In productionMusic gameZikQuiz
Music quiz dedicated to African and French-language music: solo play, daily challenges and real-time battles.
Visit the site
Frequently asked questions
Do I need to install any software?
No. Everything runs in the browser, preferably Google Chrome, with a headset. The ApisnixPhone web phone is built in: no software to install or configure.
How quickly can I get started?
Your access is set up within 2 hours of payment being received.
Can I try before I pay?
Yes. We set up 1 or 2 seats free of charge for 24 hours so you can test the quality of the lines.
What documents do I need to provide?
None. We only ask for your full name, the name of your call center (or “Freelancer”), an email address and a phone number.
Is there a minimum commitment?
No. Plans are monthly, with no commitment and no setup fee.
What happens if my number is flagged as spam?
We change your caller ID. This change is included in your plan.
How are calls to Belgium and Switzerland billed?
Per minute: for example €0.023 to a Belgian landline, with a minimum top-up of €25. The Francophone All-in-One pack includes Belgian and Swiss landlines.
Can I use my own number?
For outbound calls we use dedicated numbers, which limits spam reports. We can, however, display your landline number as the caller ID.
Can I display a mobile number when calling France?
In principle, no: in France, a call center cannot display a mobile number starting with 06 or 07 as its caller ID. Caller ID options depend on your activity and the countries you call: message us and we will explain what is possible.
Free trial
Get access today.
24-hour free trial on 1 or 2 seats, so you can judge the quality of the lines before you decide.
- Four details, no documents
- After the trial, full access ready within 2 hours of payment
- Reply on WhatsApp from 9:00 to 19:00